FAQ

[fusion_builder_container hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” status=”published” publish_date=”” class=”” id=”” link_color=”” link_hover_color=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_blend_mode=”none” video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” hover_type=”none” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” border_radius=”” box_shadow=”no” dimension_box_shadow=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” box_shadow_style=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” background_type=”single” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”” background_image=”” background_image_id=”” background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” filter_type=”regular” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ last=”no”][fusion_accordion type=”” boxed_mode=”yes” border_size=”1″ border_color=”” background_color=”” hover_color=”rgba(226,135,151,0.37)” divider_line=”” title_font_size=”” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_box_color=”” icon_alignment=”” toggle_hover_accent_color=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_toggle title=”Where is the location of nanatang: studio and bakehouse?” open=”no” class=”” id=””]The address is 41 Kampong Bahru Road, Singapore 169358. It is actually along the main road, further down from New Brigde Road. It is a shophouse.[/fusion_toggle][fusion_toggle title=”What is the direction to nanatang: studio and bakehouse?” open=”no” class=”” id=””]

1) MRT: Outram MRT exit G (Police Cantonment) and walk for about 5-10mins

2) Bus stops: After Blair Rd / Bef Hosp Dr, number: 61, 120, 124, 143, 147, 166, 167, 196, 197, 961

*There are parking lots available:

[/fusion_toggle][fusion_toggle title=”Where to see the workshop schedule and details?” open=”no” class=”” id=””]

Please navigate to the other page on our website called “Workshops”.
Or click here.

Click on individual listing to see the class details such as learning points, time and pricing.

[/fusion_toggle][fusion_toggle title=”How do I customise cake if I don’t see any design I want on the online ordering page?” open=”no” class=”” id=””]

You may fill in a form on the customization page.

Let us know as much info as possible so we can create and customize a design that is suitable for your event/needs.

Click here to go to the customisation page.

[/fusion_toggle][fusion_toggle title=”Can I pay by credit card if I order online?” open=”no” class=”” id=””]

Yes, you can pay by credit cards.

[/fusion_toggle][fusion_toggle title=”Can I pay by cash/nets?” open=”no” class=”” id=””]

You can pay by cash or NETS over at our physical shop at 41 Kampong Bahru Road.

However, we advise that you make payment using card if you are ordering cake online or signing up for workshops online. This will save you time travelling down to the shop:)

[/fusion_toggle][fusion_toggle title=”Can I rent nanatang’s space for my event?” open=”no” class=”” id=””]

Yes! We are fully-equipped with common baking tools and equipment. We are quite spacious as well. Tables can be shifted around to suit your needs. Generally, we are open for the following usage:

[/fusion_toggle][fusion_toggle title=”What is the rental rate of the studio?” open=”no” class=”” id=””]

There are different rental schemes that we offer – mainly by per hour, by commission and corporate rate. Though we are centrally located, we are pretty sure our rental rate is very competitively priced. Drop Serena an email at Serena@nanatang.com to find out more!

[/fusion_toggle][fusion_toggle title=”Who can I contact for enquiries?” open=”no” class=”” id=””]

You may drop Serena an email at Serena@nanatang.com or contact her at +6591998928 if it is something urgent.

[/fusion_toggle][fusion_toggle title=”Where can I see more photos of the cakes that has been done by nanatang?” open=”no” class=”” id=””]

Pop over to our social media channels – Facebook and Instagram. Search for “@nanatangbakes”. But do note that we are not just restricted to what we have done before! You may send in cake examples that you have come across on the net and we will advise further on what can be done.

[/fusion_toggle][fusion_toggle title=”Do you deliver your cakes?” open=”no” class=”” id=””]

Yes! We can arrange for delivery at $20 charge. We love and trust delivery company we use. They are always on time and handle the cakes well.

[/fusion_toggle][fusion_toggle title=”Do you teach private class?” open=”no” class=”” id=””]

Yes, Serena of nanatang specialises in buttercream style cakes. She can teach from buttercream flowers to drip cake to buttercream painting cake. Her list of creation is endless! Drop Serena an email at Serena@nanatang.com to find out more!

[/fusion_toggle][fusion_toggle title=”Can you conduct corporate class for my company bonding session?” open=”no” class=”” id=””]

Yes, of course! Please drop Serena an email at Serena@nanatang.com to check on the rates and the type of classes that we offer.

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